Shipping Policy
Shipping Policy – Divine Interior
At Divine Interior, we are dedicated to delivering high-quality interior products with reliable and timely service. Please review our Shipping Policy below to understand how we handle order processing, shipping timelines, delivery charges, and other essential shipping information.
For any queries, feel free to contact our support team.
1. Order Processing
Order Confirmation:
After you place an order, you will receive a confirmation email with your order details. Please review the email to ensure all information is accurate.
Processing Time:
Orders are usually processed and dispatched within 1 to 2 business days.
During high-volume periods, processing may take slightly longer.
Business Days:
Order processing and shipping occur Monday to Friday, excluding public holidays.
2. Shipping Rates and Options
We offer multiple shipping methods to suit your requirements. Available options and pricing will be shown during checkout.
Standard Shipping:
Delivery estimated based on your location. Orders are dispatched within 1 to 2 business days.
Express Shipping:
Faster delivery option, also dispatched within 1 to 2 business days.
Shipping Charges:
Shipping rates depend on destination, selected shipping method, and order value.
Final rates are shown at checkout.
3. Estimated Delivery Times
Estimated delivery times vary depending on:
Your delivery location
The shipping option chosen
Courier service schedules
Important Notes:
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery estimates do not include delays due to weather, courier issues, or unforeseen circumstances.
For international orders, customs clearance may extend delivery times.
4. International Shipping
Divine Interior ships internationally to select countries.
Customs, Duties & Taxes:
International customers are responsible for any applicable customs duties, import taxes, or other local charges.
Divine Interior is not responsible for these additional fees.
Customs Delays:
International orders may be subject to customs inspections, causing delays beyond our control.
5. Tracking Your Order
Once your order is shipped, you will receive a shipment confirmation email containing a tracking number.
You can track your order directly through the carrier’s website.
For tracking-related queries, please reach out to our customer support team.
6. Undeliverable Packages
If a package is returned due to:
Incorrect address
Failed delivery attempts
Customer refusal
…the customer will be responsible for any reshipping fees or return charges applied by the courier.
7. Lost or Damaged Shipments
We take great care to ensure your order arrives safely.
However, if you encounter issues, please inform us immediately.
Lost Packages:
If tracking shows the package as delivered but you have not received it, contact us as soon as possible for assistance.
Damaged Packages:
If your item arrives damaged, please take photos/videos of the damage and notify us within 48 hours of delivery so we can assist promptly.
Contact Information – Divine Interior
📞 Phone: 93631 23754
📧 Email: divineinterio786@gmail.com
📍 Address: 38, Paul Street, Fort Main Road, Old Bus Stand, Salem – 636001